These are the cancellation and changes policy for Selvatura Park when booking the services through Mytanfeet.

All cancellations must be sent in writing via email to us and must receive confirmation in writing for it to be considered as in effect.

Cancellations made with more than 48 hours to the time of the service date and time is fully refundable minus a 5% administration fee. If cancelled in less than 48 hours, there is a 100% penalty fee.Cancellations made the day of is a 100% penalty fee.

No shows are charged the full 100% value of the reservation.

Changes flexible, must be given notice at least 24 hours in advance to check availability and reconfirm new tour time.

When a client cancels a tour booked through Mytanfeet, a 5% administration fee is applied. This fee is because PayPal and other major payment processors do not refund their transaction fees when a refund to the client has been issued.

In addition, Mytanfeet takes pride in operating responsibly. We pay our team above average wages, hire local staff (Costa Rican citizens), and comply with Costa Rica’s labor laws by covering all employee benefits and mandatory contributions, including CCSS (universal healthcare/social security) and INS (occupational risk insurance). We also work exclusively with only certified and insured service providers.

For these reasons, the 5% administration fee for cancellations helps us cover unavoidable costs, while still maintaining fair compensation for our team and providing high quality service for our readers and clients.

Mytanfeet LLC is registered with the State of Florida as a Seller of Travel, Registration NO. ST44660.