Here to help
Contact the Mytanfeet team
A question about your Costa Rica trip, a booking to organize or a detail to double-check? Our Costa Rican team is here to help you take the next step with confidence.
English & español Personal support from our local team
Car rentals
Ask for a quote or get help with a reservation through our rental partners.
Tours and experiences
Talk to us about a tour, a booking or a package in your destination.
Private shuttles
Tell us where you are going and we can help arrange your transfers.
Already booked with us?
Reply to your booking email so our team has your details together, or use the form below and include your reservation number and travel date.
Let us know
How can we help?
Choose your topic below and the form will show the details we need to help you.
Your message goes to our team through this form Privacy policy
A real team on your side
Costa Rica is our home, and we work closely with our local partners to help with your questions before and after you book.
When to expect a reply
We answer car rental, shuttle and tour emails within 24 hours, with priority for travelers booking with us or who already have a reservation.
We answer emails daily from 8 AM to 5 PM, Costa Rica time; general travel questions may take longer.
Help us help you
Include your travel dates, destination and number of travelers, along with a reservation number if you have one.
For a time-sensitive change to an upcoming service, also use the provider contact details in your booking confirmation.
Before you send
A few helpful answers
Find the right place for your question and know what our team can arrange.
Can you help me choose tours or build a tour package?
Yes, we can help arrange tours and transportation in select destinations, including La Fortuna, Monteverde, San José, Manuel Antonio and Tamarindo, with hotel bookings upon request.
How do I book a shared shuttle?
For shared shuttles, book directly with Interbus through our reader link for the 10% Mytanfeet discount, and contact us if you have trouble using the link; our team handles private transfer bookings through the form above.
Can I ask a general Costa Rica travel question?
You are welcome to contact us, and for general travel advice we will point you toward relevant guides on our blog; our trip planning page is a useful place to begin.
Which services do you not arrange?
We do not book flights, national park tickets, ferry tickets or vacation rentals, and we do not offer real estate, relocation or immigration assistance.
How can my business work with Mytanfeet?
Please use our business inquiry page for potential partnerships; we do not accept guest posts, sponsored posts, curated content or paid links.
I sent a message but have not seen a reply
Please check your spam or promotions folder, and if you need to follow up on a booking, reply in the same email conversation so we can keep your information together.