Hacienda Guachipelin Cancellation Policies

These are the cancellation and changes policy for Hacienda Guachipelin.

For groups 1-10 people: 100% penalty fee if cancelled in less than 24 hours of tour date and start time. If cancelled outside the 24 hour window, we will give a full refund minus a 5% administration service fee.

For groups 11-25 people: 100% penalty fee if cancelled in less than 48 hours of tour date and start time. If cancelled outside the 48 hour window, we will give a full refund minus a 5% administration service fee.

For groups of more than 26 people: 100% penalty fee if cancelled in less than 72 hours of tour date and start time. If cancelled outside the 72 hour window, we will give a full refund minus a 5% administration service fee.

No refunds for no shows. If you are late and miss any activity part of the pass, there is no refund.

Refunds are given via the way the deposit was paid. is cancelled after 180 days since payment was completed, the refund is given by Paypal only.

Any change requests must be received 24 hours before tour day and are not guaranteed. Cancellation policies apply to all change requests.

All cancellations must be sent in writing and must receive confirmation in writing for it to be considered as in effect.

When a client cancels a tour booked through Mytanfeet, a 5% administration fee is applied. This fee is because PayPal and other major payment processors do not refund their transaction fees when a refund to the client has been issued.

In addition, Mytanfeet takes pride in operating responsibly. We pay our team above average wages, hire local staff (Costa Rican citizens), and comply with Costa Rica’s labor laws by covering all employee benefits and mandatory contributions, including CCSS (universal healthcare/social security) and INS (occupational risk insurance). We also work exclusively with only certified and insured service providers.

For these reasons, the small 5% administration fee in scenarios of a cancellation, helps us cover unavoidable costs while still maintaining fair compensation for our team and providing high quality service for our readers and clients.

Mytanfeet LLC is registered with the State of Florida as a Seller of Travel, Registration NO. ST44660.