These are the cancellation policies for Rincon Thermals and Adventures when booking their passes through Myanfeet.

100% penalty fee is cancelled in less than 24 hours of the park opening hour of 830 AM. If cancelled outside the 24 hour window, we will give a full refund minus a 5% administration service fee.

No refunds for no shows, no refunds for cancellations the day of.

Changes flexible and dependent upon availability.

For groups of 20+, cancellation policy is 100% penalty fee is cancelled in less than 7 days of the 830 AM start time and tour date. We must know at least 24 hours in advance to check availability and confirm new date change.

If date change is requested in less than 24 hours and no new date is available and client cancels, the 100% penalty fee will apply.

All changes and cancellations must be written in writing via email and confirmed in writing in order to be taken into effect. All refunds subject to a 5% administration service fee.

When a client cancels a tour booked through Mytanfeet, we apply a 5% administration fee. This is because PayPal and other major payment processors do not refund their transaction fees when a refund to the client has been issued.

In addition, Mytanfeet takes pride in operating responsibly. We pay our team above average wages, hire local staff (Costa Rican citizens), and comply with Costa Rica’s labor laws by covering all employee benefits and mandatory contributions, including CCSS (universal healthcare/social security) and INS (occupational risk insurance). We also work exclusively with only certified and insured service providers.

For these reasons, the small 5% administration fee in scenarios of a cancellation, helps us cover unavoidable costs while still maintaining fair compensation for our team and providing high quality service for our readers and clients.

Mytanfeet LLC is registered with the State of Florida as a Seller of Travel, Registration NO. ST44660.

Mytanfeet in Costa Rica is registered with the Instituto Costarricense de Turismo (ICT) as an official travel agency. It is a separate company from Mytanfeet LLC in the United States.