La Paz Waterfalls Gardens Nature Park Cancellation Policies

These are the cancellation and changes policy for La Paz Waterfall Gardens Nature Park.

If cancelled in less than 24 hours of tour time and date, it is a 100% penalty fee. If cancelled outside the 24 hour window, we will give a full refund minus a 5% administration service fee. 

All cancellation requests must be written to us via email and confirmed in writing via email to be taken into effect.

No refunds for no shows or for cancellations the day of the tour.

For payments, we do not accept eChecks.

Refunds are given the same way invoices were completed. If cancellation is made after 180 days from the original payment date, refunds will only be issued via PayPal. 

All cancellation requests must be sent via email to Mytanfeet with written confirmation from Mytanfeet to avoid the penalty. 

Changes: Changes are dependent upon availability and must be requested within one day of the tour date. Fees may apply.

When a client cancels a tour booked through Mytanfeet, we apply a 5% administration fee. This is because PayPal and other major payment processors do not refund their transaction fees when a refund to the client has been issued.

In addition, Mytanfeet takes pride in operating responsibly. We pay our team above average wages, hire local staff (Costa Rican citizens), and comply with Costa Rica’s labor laws by covering all employee benefits and mandatory contributions, including CCSS (universal healthcare/social security) and INS (occupational risk insurance). We also work exclusively with only certified and insured service providers.

For these reasons, the small 5% administration fee in scenarios of a cancellation, helps us cover unavoidable costs while still maintaining fair compensation for our team and providing high quality service for our readers and clients.

Mytanfeet LLC is registered with the State of Florida as a Seller of Travel, Registration NO. ST44660.